Conedison solutions affinity program code

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When mailing a payment, use the pre-addressed envelope and make your check or money order payable to "Consolidated Edison Company of New York, Inc. If you lose the envelope, send payments by mail to:. You can have your bill paid automatically each month and avoid late fees by using Direct Payment. Direct Payment is the easiest way to pay your bill.

The amount due is automatically withdrawn before the bill due date. When you use direct payment, you always pay full amount owed , meaning the current bill and any outstanding fees.

You pay once every billing period, 10 days after the bill is sent to you ensuring that you always pay before the payment deadline. Once direct payment is set up, it continues until you decide to cancel it. This payment method takes around 1 billing cycle to be put in place. You will be notified by mail.

You can also make one-time non-recurring payments online, by using Con Edison's Pay-by-Internet service. Make sure to have your Con Edison bill, your digit account number, and credit card information on hand when you go to pay online. Keep in mind that it takes two business days to process the payment and for it to be posted to your account. You may also be able to pay online through your bank.

Visit your online banking service or call you bank for more information. Con Edison's Level Payment plan allows you to avoid unpredictable bills by spreading out your projected total annual bill into 12 equal payments. How it works: Con Edison estimates your energy usage for the entire upcoming year and divides it into 12 equal monthly payments.

Interested in Level Payment? It has not. On October [redacted] I called again and was told "system is down" but someone will call you in the next 2 days. No one did. On Nov. So, the company has not honored it's contract and is overcharging me Sept.

I am going to my Town rep. Monday Dec. Desired Settlement: I want what I 'signed up for" for Sept. I finally just hang up on them and report them to the federal do not call list web site. The second time I have reported them to our states entity that handles energy related issues.

The were most helpful. This is not my problem. I have to suffer consequences because ConEdison Solutions did not do the job on their end to process the paper work. I am locked in with ComEd now for 12 months of something that was not my fault. I followed the rules on my end but ConEdison Solutions did not process this till a billing cycle later. I was told it is not my fault, and sadly I have to suffer the consequences because of their fault.

I just wanted another couple of days to be able to pick another energy provider since this was not my fault. How is this fair? ComEd said there is nothing they can do because ConEdison Solutions did not process out enrollment right away.

That is something I have no control over. Desired Settlement: I would like a week to pick another provider so that I don't have to stay with ComEd and pay their high prices since this was not my fault.

I want to be able to pick another provider now and not wait a year. Review: Con Edison made a repair of a gas leak in front of my property over a month a ago. In the process of making the repairs they caused damage to my property. I spoke to the workers doing the work and was promised it would be fixed. I have followed up with Con Edison on several different occasions and was promised call backs which I didn't not receive.

I have documented everyone I have spoken with alone the way. I can not do anything to my lawn until the repairs are made. Consumer Response: At this time, I have been contacted directly by ConEdison Solutions regarding complaint ID [redacted], however my complaint has NOT been resolved because:Con Ed has contacted me I am waiting for them to come to my property to look at the damage and make repairs they said they will be out this week.

When I caught the error, I called ConEd immediately. They looked into it and said they'd call me back the following day once it was fixed, as it was an obvious error-- a studio apartment could not generate a meter read of over 6, kilowatts, and apologized for the inconvenience. But I didn't see the email they sent.

Shouldn't they have seen the error before generating the email in the first place though? I asked if they could wire the money since I'm left with nothing til this is fixed and they said they don't perform wire transfers. Desired Settlement: I want them to pay any and all over-draft fees I incurred through their error and they should have to look into wire transfers so customers aren't waiting business days for money that should have never been taken out to begin with.

They should also be verifying those "automatically generated emails" for outliers and OBVIOUS mis-reads of meters so people aren't "inconvenienced", as they put it. Thanks so much for your time. My name is [redacted] with account [redacted], I have many frustration toward your company.

Since we installed the remote meter for gas 2 meters and electricity 3 meters , everything messed up. First of all, it's a hazard to finally get someone to install those meter you can read the history of my account, over calls including non answering by con ed, 5 emails, 2 visits over the past 6 months.